OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
125 ratings and 95 comments received in the last 90 days.
08 July 2025
A/a
19 June 2025
I was extremely satisfied with the handover experience and order process.
18 June 2025
Everyone was really helpful. During both the sale and the handover when collecting my car, I felt like they took the time to explain things properly and were very knowledgeable.
18 June 2025
Smooth, fast, efficient, great communication
13 June 2025
i was updated and kept in the loop every step
05 June 2025
Very satisfied Lizzie very helpful
02 June 2025
5 stars Had a recall and my old mini and an issue that needed looking into. My mini was repaired but I also liked the look of a new JCW so Lizzie helped me with a new one and advised me what best to do with my old car.
31 May 2025
Friendly staff who provided excellent care and experience
24 May 2025
All staff were helpful and really friendly at the oldbury centre
16 July 2025
My service experience was dealt with quickly and efficiently. I was informed throughout the process which was reassuring.
15 July 2025
Fab customer service
15 July 2025
Gave me feedback & very helpful
15 July 2025
As above
14 July 2025
Everything was done as planned & I was able to collect the following day so I could work
14 July 2025
Everything carried out to what was expected, only thing I found , I thought was being given a free wash and valet . Only given the wash . Apart from that excellent service.
14 July 2025
It went a bit over on time.
13 July 2025
Video link of the vehicle inspection didn't work.
13 July 2025
As previous
09 July 2025
Very satisfied, very welcoming, service took time quoted, staff really friendly and kept me up to speed with how my car was progressing
13 July 2025
I was very satisfied with everything and I would highly recommend Sytner Oldbury for buying your Mini - thank you so much.