OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
130 ratings and 97 comments received in the last 90 days.
13 August 2025
Great experience and really enjoyable
12 August 2025
Mr Jack Wong kept me fully informed from start to finish I was very pleased that the delivery date and time were adhered to
11 August 2025
Jack was awesome.
05 August 2025
As above.
26 July 2025
Reasons given above excellent service
25 July 2025
Staff very knowledgeable about the different models, kept me up to date during the ordering process. everything was fully explained.
13 July 2025
I was very satisfied with everything and I would highly recommend Sytner Oldbury for buying your Mini - thank you so much.
08 July 2025
A/a
19 June 2025
I was extremely satisfied with the handover experience and order process.
28 August 2025
They fixed the car.
28 August 2025
Great service
25 August 2025
Extremely welcoming staff and waiting facilities and good service at a reasonable price
25 August 2025
Excellent service and great communication.
24 August 2025
I misunderstood about my brake fluid which I thought needed doing so agreed and paid - my son said was covered by service plan
24 August 2025
Good diagnostic video and excellent information
23 August 2025
Was offered a valet as part of the service but valet was very poor. I've emailed in
21 August 2025
The problem was fixed and price was as quoted.
21 August 2025
I was 10 mins late to appointment and even then they were all very professional and patient with myself again I appreciated their kindness
20 August 2025
Staff are very helpful
18 August 2025
The salesperson I originally engaged with left the business before delivery. This resulted in me having no communication from the Mini Centre. However, after I visited the Mini Centre and a new contact was established the service was very good.